Welcome to Pure Reflections LLC (“Pure Reflections,” “we,” “us,” or “our”).
By accessing or using our website and making a purchase, you agree to these Terms & Conditions.
1. Legal Entity
All sales, transactions, payments, and commercial operations on this website are legally conducted by Pure Reflections, LLC, organized under the laws of Puerto Rico.
Pure Reflections, LLC holds the required Puerto Rico permits and tax registrations to operate as a jewelry retailer.
2. Brand Status
“Pure Reflections” refers to the official jewelry brand owned and operated by Pure Reflections, LLC.
Pure Reflections, LLC is a subsidiary of EJS Holding Ventures, Inc. (EJSHV).
3. Products & Orders
Product Information:
We offer silver and stainless-steel jewelry. Images and descriptions are provided for each item; slight variations may occur due to lighting, manufacturing, or display settings.
Order Processing:
Pure Reflections, LLC processes all orders, payments, and confirmations. You will receive order and shipping emails after purchase.
Order Changes/Cancellations:
Orders cannot be changed or canceled once processed. Please verify all details before checkout.
4. Pricing & Payments
All prices are listed in USD and may change without notice.
We accept credit card payments processed through secure third-party payment processors.
Payment is required at the time the order is placed.
5. Taxes
Pure Reflections, LLC collects and remits applicable sales taxes in accordance with Puerto Rico law.
For orders shipped within Puerto Rico, the Puerto Rico Sales and Use Tax (IVU) of 11.5% will be applied as required.
For orders shipped to other jurisdictions, applicable sales taxes will be collected where required by law.
6. Shipping & Delivery
Shipping Areas:
We ship via USPS to Puerto Rico and the United States.
Delivery Times:
Puerto Rico: 2–5 business days after shipment
United States: Varies based on USPS delivery standards
Delays may occur due to carrier issues or high-volume periods.
Out-of-Stock Items:
If an item becomes unavailable after purchase, you will be notified and refunded.
7. Returns & Refunds
Return/Refund Window:
Requests must be made within 14 days of delivery.
Refunds:
Refunds are available only for items that arrive damaged or defective.
Proof of purchase and clear photos of the issue are required.
Other Returns:
If approved, store credit may be issued at our discretion.
Non-returnable items:
Worn earrings
Personalized, engraved, or custom pieces
Final-sale items
To start a return, email:
📧 support@purereflectionspr.com
Include your order number and photos (if applicable).
8. Intellectual Property
All designs, images, logos, product listings, and brand-related content are owned or licensed by Pure Reflections, LLC.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Customer Support
Customer service is managed by Pure Reflections, LLC.
You may contact us through:
📧 support@purereflectionspr.com
💬 Website chat or social media messaging
Responses are typically provided within 1–2 business days.
10. Promotions & Discounts
Promotional codes, giveaways, and discounts are administered by Pure Reflections, LLC and may be modified or discontinued at any time without prior notice.
11. Limitation of Liability
Pure Reflections, LLC is not liable for indirect, incidental, or consequential damages arising from misuse or improper handling of products.
Our maximum liability for any claim is limited to the amount paid for the product.
12. Governing Law
These Terms & Conditions are governed by the laws of Puerto Rico.
13. Contact Us
For support or questions:
📧 support@purereflectionspr.com
💬 Social Media Chat
By using our site, you agree to these Terms & Conditions.
Thank you for your trust and support.